How do I print from my laptop?
Answer
You must be connected to the Sullivan wifi. Chromebooks are unable to connect to campus wifi, therefore are unable to print.
To print from your mobile device to a campus printer:
- Open a web browser and type https://print.sullivan.edu into the address bar
- Click Sign in with Microsoft
- Use your Sullivan University email credentials.
- Example: astudent1234@my.sullivan.edu
**Do not fill out the username/password box. If you see "Invalid username or password," click below that.
- Select Web Print from the left column
- Choose Submit a Job
- Choose a printer
Library Printer Names:
- Louisville: FrontDeskColor-Library
- Lexington: LRC-Lexington
- Once a printer is selected, choose Print Options and Account Selection
- Pick the number of copies to print and select Upload Document
Please note: only .doc or .pdf files will print. Powerpoint files must be saved as a .pdf, then uploaded.
- Drag the file from your local device or select Upload from computer
-
- Once uploaded, print job status will display. Select Submit a job to print another document.
If you need assistance, please contact the IT Helpdesk at 502-413-8800 or itsupport@sullivan.edu
Please note:
- You cannot print double-sided
- To print a PowerPoint, save it as a PDF in the format you want (handout, multiple slides per sheet, etc.) then upload the PDF
- You can only print what you can upload. For example, you can't print something directly from a website or Blackboard. You must either copy the content from that website into a Word document or save it as a PDF.